Privacy Policy

1. Introduction

Slate Mortgage LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or engage our mortgage brokerage services.

By using our website or submitting information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Personal identifiers (name, email address, phone number)
• Financial, employment, and housing information relevant to mortgage services
• Credit-related information obtained through soft credit inquiries
• Information provided through forms, phone calls, emails, or text messages
• Technical data such as IP address, browser type, device information, and cookies

3. Soft Credit Pulls

We may perform soft credit inquiries to evaluate eligibility and provide mortgage options. Soft inquiries do not impact your credit score and are not visible to other lenders.

4. How We Use Your Information

We use your information to:

• Evaluate mortgage eligibility and available loan options
• Connect you with appropriate wholesale lenders and lending programs
• Communicate regarding your mortgage inquiry or application
• Comply with legal, regulatory, and recordkeeping requirements
• Improve operational efficiency and service quality

Submission of information does not guarantee loan approval or specific loan terms.

5. Information Sharing

We may share your information with:

• Wholesale lenders and lending partners (including LendingTree, Rocket Mortgage, Figure, and others)
• Credit reporting agencies for permissible soft credit inquiries
• Service providers that support business operations (CRM systems, communication platforms, compliance vendors)

We do not sell personal information for independent third-party marketing unrelated to mortgage or financial services.

6. Gramm-Leach-Bliley Act (GLBA) Notice

We comply with the Gramm-Leach-Bliley Act (GLBA) and maintain administrative, technical, and physical safeguards designed to protect nonpublic personal information as required by federal law.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to analyze website traffic and improve functionality. You may disable cookies in your browser settings, though some features may be limited.

8. Data Retention

Personal information is retained only as long as necessary to fulfill business, legal, and regulatory obligations under applicable mortgage and financial laws.

9. Data Security

We implement reasonable safeguards to protect your information. However, no data transmission or storage system can be guaranteed to be 100% secure.

10. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information, subject to legal and regulatory limitations.

State Privacy Rights

Residents of certain states (including California, Colorado, and Virginia) may have additional rights under applicable privacy laws. Requests may be submitted using the contact information below.

11. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children.

12. SMS Messaging & Consent

If you consent to receive SMS messages from Slate Mortgage LLC, you agree to receive conversational text messages related to your mortgage inquiry or services. These messages may include responses to questions, appointment coordination, and general status updates.

• Message frequency may vary. Message and data rates may apply.
• You may opt out at any time by replying STOP.
• For assistance, reply HELP or contact us at (954) 910-3310.

SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

14. Contact Information

Slate Mortgage LLC
NMLS #2793899
Phone: (954) 910-3310
Consumer Access: https://www.nmlsconsumeraccess.org/